I would give 1 star in the US (where I live), but in India, having talked to several Uber drivers and people who exist at the bottom rung, I am sympathetic to their travails. I would deduct 1 star and give 4. I would give 1 star in India only if he really screwed up (misbehaved, used foul language or tried to cheat)
Really loved your questioning of the moral dilemma while rating an uber driver. I have gone through this myself in the past. Post pandemic most of the conversation with uber drivers tend to gravitate around the cash crunch they faced. It does "humanize" the relationship, and for that reason I end up giving a 4 or a 5 star.
Wow I have always given 5 ratings in spite of not having liked the service … but your article makes complete sense … it does humanize and that’s why we tend to rate high… this is definitely going to cross my mind next time I give a rating for the ride … still not sure how I’ll rate though :)
I would give 1 star in the US (where I live), but in India, having talked to several Uber drivers and people who exist at the bottom rung, I am sympathetic to their travails. I would deduct 1 star and give 4. I would give 1 star in India only if he really screwed up (misbehaved, used foul language or tried to cheat)
Really loved your questioning of the moral dilemma while rating an uber driver. I have gone through this myself in the past. Post pandemic most of the conversation with uber drivers tend to gravitate around the cash crunch they faced. It does "humanize" the relationship, and for that reason I end up giving a 4 or a 5 star.
Wow I have always given 5 ratings in spite of not having liked the service … but your article makes complete sense … it does humanize and that’s why we tend to rate high… this is definitely going to cross my mind next time I give a rating for the ride … still not sure how I’ll rate though :)